ABOUT US
As Australia’s largest independent Fleet Management solutions provider, our success lies in our passion and desire to provide innovative, and tailored fleet management and leasing solutions to a broad range of clients nationally.
Our team of industry professionals play a fundamental part in this journey, and we are actively looking for dynamic and motivated individuals to join the “Fleetcare Family.”
ABOUT THE ROLE
We currently have a unique opportunity available for a Registrations Administrator to join our head office team based in Wangara.
As a key member of our Operations team, this core position is responsible for carrying out all registration, bulk registration, infringement and tolls tasks for our fleet of vehicles.
Every day is different, but your day-to-day duties will include:
-
Managing vehicle registration, CTP insurance, and inspections promptly and professionally.
-
Using state and territory licensing systems (online/manual).
-
Distributing registration materials to clients as needed.
-
Monitoring and completing bulk registration renewals within deadlines.
-
Processing client registration payments and billing.
-
Collaborating with internal teams to ensure seamless service delivery.
-
Building strong relationships with clients, drivers, authorities, CTP suppliers, and inspectors.
-
Structuring client accounts to align with contract objectives.
-
Handling infringements and toll notices via Fleetcare’s system, including Linkt integration.
-
Escalating and resolving issues to maintain service standards.
-
Applying a solution-focused approach across all tasks.
-
Supporting the Operations Team as needed.
-
Contributing to policy reviews, process improvements, and any other assigned projects.
WHAT YOU NEED TO SUCCEED
To be considered you will ideally demonstrate:
- Sound communication and interpersonal skills with good customer focus.
- Strong administration skills and confidence with handling a wide range of tasks and duties.
- Proven methodical organisational skills and confidence with following up on outstanding tasks.
- Sound time management skills with the ability to prioritise tasks and deadlines
- Attention to detail with a keen eye for process improvement
- Solutions oriented approach and ability to think outside the box
- Passion and commitment to go the extra mile
- Driven and motivated approach to work
- Ability to work effectively as a part of a broader team as well as independently
- Eagerness to learn
- Strong IT skills including MS office and CRM systems
Whilst not essential, previous experience within a similar high volume registrations role or experience in fleet, finance or associated industries will also be highly regarded.
WHAT WE OFFER
As part of the Fleetcare family, you will enjoy the best of both worlds with all the advantages of working for a large corporate business combined with a ‘family feel’ of a smaller organisation.
Working with a large team of industry professionals, you will be surrounded by creative thinkers, innovative problem solvers and customer focused individuals who strive to deliver excellence every day.
Benefits also include:
- Full product and service training provided
- Genuine commitment to investing in you with ongoing learning and development opportunities.
- Access to a professional and personal development library of resources
- Australasian Fleet Management Association membership
- Uniform allowance
- Well-being program
- Novated Leasing
- Birthday perks
- Supportive culture including Employee Assistance Program
- Exceptional office facilities
- Breakfast, coffee, healthy snacks and more
- Fun team environment
If this sounds like an environment where you will thrive, apply now to join our family.
If this role isn’t quite right for you but you recognise how your skills, experience, and positive energy can become part of our next success, check out our website for all current vacancies and how to register for our talent pool.
www.fleetcare.com.au/about-us/join-the-family
Fleetcare is an equal opportunity employer and encourages applications from a culturally diverse background.
Note: Shortlisted candidates will be required to undergo pre-employment background checks
